Who we are
At CoolBoss UAE, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://coolbossuae.com or use our services.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect only the information necessary to provide you with the best service experience. This may include:
- Personal Information: Your name, phone number, email address, and location shared through contact forms or service requests.
- Service Details: Information related to your AC installation, maintenance, or repair inquiries.
- Automatic Data: Non-personal data such as IP address, browser type, device, and pages visited (through Google Analytics or similar tools).
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services.
- Schedule appointments and deliver on-site AC services.
- Improve our website experience and customer support.
- Send service updates, quotes, or promotional offers (only if you opt-in).
- Maintain internal records for quality assurance and compliance.
Sharing of Information
We respect your privacy, we never sell, rent, or trade your personal data.
Your information may be shared only with:
- Authorized CoolBoss UAE technicians or support staff to fulfill your service request.
- Trusted third-party tools (like email or analytics platforms) that help us operate our website.
- Law enforcement or regulatory authorities, only if required by UAE law.
Cookies and Tracking
Our website may use cookies to improve functionality and user experience.
Cookies help us:
- Remember your preferences and login details.
- Analyze traffic and usage through tools like Google Analytics.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.
Data Protection and Security
We implement strict administrative and technical measures to protect your personal data against unauthorized access, loss, or misuse.
While we use industry-standard security tools, please note that no online transmission is 100% secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask for correction or deletion of your personal data.
- Withdraw your consent for marketing communication at any time.
To exercise these rights, contact us at:
📧 info@coolbossuae.com
📞 +971 569098055 / +971 547809006
Links to Other Websites
Our website may contain links to third-party websites. Once you leave coolbossuae.com, we are not responsible for the privacy or data protection practices of those sites.
Changes to This Policy
We may update this Privacy Policy periodically to reflect new regulations or service improvements. All changes will be posted on this page with an updated date.
Contact Us
For any questions or privacy concerns, please contact:
CoolBoss UAE
📍 Dubai, United Arab Emirates
📞 +971 569098055 / +971 547809006
📧 info@coolbossuae.com
🌐 www.coolbossuae.com